We’re working with TrueNet to get our awesome UFB performance results published every month.

If you haven’t heard about TrueNet (www.truenet.co.nz), they’re an independent body used by the Commerce Commission to measure the broadband performance in people’s homes. Their results are published every month which helps inform customers about the broadband performance that retail service providers such as Snap are offering.

We’re really looking for volunteers for UFB services (both Lightwave and Lightwave Ultra plans) as TrueNet need a certain number of testers of each service before results can be included.

Being a volunteer does mean that you’ll be using some extra data every month (about 6GB on average), so to help sweeten the deal we’ll kick in an extra 25GB of data per month free of charge for as long as you 1. Remain a Snap customer and 2. Stay in the TrueNet testing programme. If you’re keen to help us out please visit https://www.truenet.co.nz/get-involved-become-volunteer-tester for all the  details.

We’re pleased to now be able to offer wiring and maintenance for both phone and broadband:

Snap Voice Only Wiring + Maintenance Insurance                       $3.50 inc GST

Snap Broadband Only Wiring + Maintenance Insurance             $4.50 inc GST  

Snap Broadband and Voice Wiring + Maintenance Insurance    $5.50 inc GST     

For customers with existing wiring and maintenance on their phone, the above prices will be effective from 1 June 2013.

To order, just phone us on 0800 BROADBAND today to ask for Wiring and Maintenance on your line.

For more information go to:

http://www.snap.net.nz/support/content/3/114/en/wiring-%26-maintenance-insurance-information.html

Due to technical changes by SkyTV, Snap is no longer able to offer zero rated traffic to iSky & Igloo. This means that from 1 June 2013, streaming from iSky & Igloo services will count towards your monthly data allowance on your Snap plan.

When we first introduced zero rated traffic to Snap plans, our data allowances started at 1GB per month. Since then, we’ve substantially increased our data allowances, and now our lowest data allowance on any Snap plan is 25GB and extra data starts from just $15 per month for 100GB.

If you’re a regular iSky or Igloo user, we would recommend checking that you have enough data each month for your regular viewing. To give you an idea of the amount of data you’ll need, an average 90 minute movie is 1GB. If you think you may need extra data each month, you can check out our add-on data packs in mySnap!