Snap Latest News

Snap on the move! Snap on the move!

Posted on Thu, 26 Jun 2014

From Monday 30th June Snap’s Head Office will be operating out of some awesome new premises! The new address is;

Level 3, Snap House
351 Lincoln Road
Addington
Christchurch 8024

Our postal address remains unchanged.

Snap Becomes ‘YouTube HD Verified’ Snap Becomes ‘YouTube HD Verified’

Posted on Fri, 13 Jun 2014

New rating provides YouTube generation an easy to understand guide to video quality

13 June 2014 – Snap, one of New Zealand’s fastest growing telecommunications providers, has received the highest rating in Google’s first Video Quality Report in New Zealand.

Snap’s network is now ‘YouTube HD Verified’ on average across New Zealand, meaning users can expect to watch YouTube videos in HD (at least 720p) with quick load times at least 90 percent of the time.  

The Google Video Quality Report is a simple way to measure how an internet service provider delivers YouTube content on its network.  The report is based on billions of YouTube videos watched across thousands of ISPs.

“This rating is an effective guide for consumers who are looking for the best ISP,” said James Koers, General Manager of Snap’s Retail Division. “Unlike other reports that are highly technical, the Google Video Quality Report will help consumers easily identify the viewing experience they are likely to receive from their chosen ISP.”

“Receiving this rating from Google is testament to our strategy of focussing on higher bandwidth services like VDSL and Fibre, ensuring we deliver high performance internet to our customers,” adds James. “Watching YouTube is integral to New Zealanders’ everyday internet experience and no one wants to sit through a video that continually buffers or plays in low resolution.”

Read more about the Google Video Quality Report's methodology.

Snap Offers New Zealand’s Fastest Home Broadband Snap Offers New Zealand’s Fastest Home Broadband

Posted on Wed, 11 Dec 2013

Trial of 200Mbps service includes a “no data cap” option

11 December 2013 - Consumers keen to try New Zealand’s fastest home broadband can access Snap’s new 200Mbps Lightwave Extreme service from today. 

Lightwave Extreme offers download speeds of up to 200Mbps over the Chorus Ultra-Fast Broadband network - significantly faster than any existing 100Mbps UFB fibre services and even the best cable services which offer up to 130Mbps.  Lightwave Extreme comes with 500GB of data and an unlimited data package, Lightwave Extreme Unlimited, is also available.

Snap is the first ISP to resell Chorus’ 200Mbs service, which is currently offered on a trial basis and limited to the first 1,000 subscribers. Both existing and new Snap customers can sign up.

“There is today, nothing faster for New Zealand households and we expect heavy internet users will want to see for themselves what difference 200Mbps makes to their online experience.  It effectively doubles download speeds,” said Snap chief executive Mark Petrie.

“Our first Lightwave Ultra users have been blown away by the speed and performance.  Snap and Chorus look forward to learning what consumers are doing as we push the envelope in terms of speeds, pricing and data.  While Lightwave Ultra is designed for retail customers, we will introduce a product for enterprise customers shortly.”

The service boasts download speeds of up to 200Mbps with upload speed of up to 50Mbps, and is available in two packages.  Lightwave Extreme provides 500GB of data for $159 per month, while Lightwave Extreme Unlimited, priced at $199 per month, offers unlimited data with no restrictions or bandwidth management.

Chorus general manager, marketing and sales Victoria Crone says: “It’s great to see Snap taking the lead with Lightwave Extreme.  Fibre will redefine New Zealand’s broadband experience and Snap is doing a great job of leading the way in giving their customers some of the very best broadband in the entire world.”

Lightwave Extreme is only available in areas covered by the Chorus network, and where Snap is  currently providing UFB services. Although the service is currently a trial and some conditions may change, Snap will transition any customers to similar or better future services. Trial terms and conditions can be viewed HERE

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